{"id":4022,"date":"2020-06-24T00:42:48","date_gmt":"2020-06-23T22:42:48","guid":{"rendered":"https:\/\/www.pocketsulu.com\/?page_id=4022"},"modified":"2021-03-20T14:04:35","modified_gmt":"2021-03-20T13:04:35","slug":"regulations-shop","status":"publish","type":"page","link":"https:\/\/www.pocketsulu.com\/en\/regulations-shop\/","title":{"rendered":"Regulations shop"},"content":{"rendered":"\t\t
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TERMS AND CONDITIONS FOR THE<\/b><\/span><\/span><\/span><\/p>\n

POCKETSULU.COM ONLINE SHOP<\/b><\/span><\/span><\/span><\/p>\n

\u00a7 1<\/b><\/span><\/span><\/span><\/span><\/p>\n

GENERAL PROVISIONS<\/b><\/span><\/span><\/span><\/span><\/p>\n

    \n
  1. \n

    These Terms and Conditions shall govern all use of the
    \n www.pocketsulu.com online Shop by all Users.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

  2. \n

    The Terms and Conditions stated herein set forth: the conditions of
    \n concluding and terminating Product Sales Agreements, the course of the complaints procedure as well as the type
    \n and scope of electronic services rendered through the www.pocketsulu.com online Shop, the conditions of rendering
    \n the electronic services and the conditions for concluding and terminating electronic services
    \n agreements.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

  3. \n

    By using the Electronic Services available through the Shop located
    \n at www.pocketsulu.com, the User agrees to be legally bound and to abide by these Terms and
    \n Conditions.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

  4. \n

    To all matters not settled herein the following provisions of Polish
    \n law shall apply:<\/span><\/span><\/span><\/span><\/p>\n

      \n
    1. \n

      Act on Rendering Electronic Services of 18 July, 2002 (Dz. U.
      \n [Journal of Laws] No. 144, item 1204, as amended),<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

    2. \n

      Consumer Rights Act of 30 May 2014 (Dz. U. 2014, item
      \n 827),<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

    3. \n

      Act on Out-of-court Settlement of Consumer Disputes of 23
      \n September 2016 (Dz. U. 2016, item 1823),<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

    4. \n

      Provisions of the Civil Code Act of 23 April, 1964 (Dz. U. No. 16,
      \n item 93, as amended) and all other applicable provisions of Polish law.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      \u00a7 2<\/b><\/span><\/span><\/span><\/p>\n

      DEFINITIONS FOR THESE TERMS AND CONDITIONS<\/b><\/span><\/span><\/span><\/p>\n

        \n
      1. \n

        CONTACT FORM<\/b><\/span> – <\/span>shall refer to the electronic<\/span><\/span> available at www.pocketsulu.com that allows you to send a message to the Service
        \n Provider.<\/span><\/span><\/span><\/p>\n<\/li>\n

      2. \n

        REGISTRATION FORM<\/b><\/span><\/span> \u2212 shall refer to the electronic form available at
        \n <\/span><\/span>www.pocketsulu.com required<\/span><\/span> for Account registration.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      3. \n

        ORDER FORM<\/b><\/span><\/span> \u2013 shall refer to the electronic form available at
        \n www.pocketsulu.com, required for Order placement.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      4. \n

        CUSTOMER<\/b><\/span><\/span> \u2013 shall refer to a User concluding a Sales Agreement with the Seller.<\/span><\/span><\/span><\/span>\n <\/p>\n<\/li>\n

      5. \n

        CONSUMER <\/b><\/span><\/span>\u2013 shall refer to any natural person entering into a transaction with the Seller for purposes that
        \n are outside their business, trade or profession.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      6. \n

        ACCOUNT<\/b><\/span><\/span> \u2013 shall refer to the assigned individual username (login name) and password providing access to an
        \n organised collection of digital content, including details for individual orders, stored on the Service
        \n Provider\u2019s ICT-System.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      7. \n

        PRODUCT <\/b><\/span><\/span>\u2013 shall refer to any movables or services available at www.pocketsulu.com and covered by a Sales
        \n Agreement concluded between the Customer and the Seller via the online Shop.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      8. \n

        TERMS AND CONDITIONS <\/b><\/span><\/span>\u2212 shall refer to the Terms and Conditions contained
        \n herein.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      9. \n

        SHOP <\/b><\/span><\/span>\u2212 shall mean the Service Provider\u2019s online Shop located at
        \n www.pocketsulu.com.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      10. \n

        SELLER, SERVICE PROVIDER<\/b><\/span> \u2013 <\/span>SULU GLOBAL limited liability company entered in the Register of Entrepreneurs by the
        \n Katowice-Wsch\u00f3d District Court in Katowice, VIII Commercial Department of the National Court Register under the
        \n number: 0000795485, place of business: ul. Strzelc\u00f3w Bytomskich 4\/14, 40-310 Katowice, address for service: ul.
        \n <\/span>Rewolucjonist\u00f3w<\/span><\/span> <\/b>16\/35, 42-500 B\u0119dzin, NIP: 9542806193, REGON: 383925273<\/span>, <\/span><\/span>email address:<\/span><\/span>
        \n shop@pocketsulu.com<\/span><\/span><\/span><\/p>\n<\/li>\n

      11. \n

        SALES AGREEMENT <\/b><\/span><\/span>\u2013 shall refer to any Product Sales Agreement concluded between the
        \n Customer and the Seller through the Shop.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      12. \n

        ELECTRONIC SERVICES <\/b><\/span><\/span>– shall refer to the services provided electronically by the Service
        \n Provider via the Shop.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      13. \n

        USER<\/b><\/span><\/span> \u2212 shall refer to any natural person, a corporate or non-corporate entity granted full legal
        \n capacity under imperative provisions of law, using the Electronic Services.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

      14. \n

        ORDER <\/b><\/span><\/span>\u2013 shall refer to the Customer\u2019s declaration of intent to enter into a Product Sales Agreement with
        \n the Seller.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

        \u00a7 3<\/b><\/span><\/span><\/span><\/span><\/p>\n

        PRODUCT AND ORDER INFORMATION<\/b><\/span><\/span><\/span><\/span><\/p>\n

          \n
        1. \n

          The Shop located at <\/span><\/span>www.pocketsulu.com conducts retail and wholesale of Products via the
          \n Internet.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        2. \n

          Products
          \n offered through the Shop are brand new, free from physical or legal defects and have been legally introduced onto
          \n the Polish market. <\/span><\/span><\/span><\/p>\n<\/li>\n

        3. \n

          The information provided at www.pocketsulu.com does not constitute
          \n an offer as defined by applicable law. By placing an Order, the Customer makes an offer to buy a selected Product
          \n under the terms set forth in the Product description.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        4. \n

          The Product prices at www.pocketsulu.com are given in Polish zloty
          \n (PLN) and include all measurable costs, such as value added tax (VAT). The prices do not include delivery
          \n fees.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        5. \n

          The Product prices at www.pocketsulu.com only become binding when
          \n the Customer has placed an Order. This price is unaffected by any price changes once the Order has been
          \n placed.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        6. \n

          Orders can be placed through the website 24 hours a day, 365 days a
          \n year by completing an Order Form at www.pocketsulu.com<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        7. \n

          The Customer is not required to register<\/span><\/span> an Account to place an Order.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        8. \n

          Customers are required to read and accept these Terms and Conditions
          \n during Order placement.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        9. \n

          Orders are processed between: 10:00 and 15:00 Monday to Friday on
          \n working days. Orders placed after 15:00<\/span><\/span> <\/b>on working days as well as Orders placed on Saturday, Sunday or a public holiday<\/span><\/span>
          \n <\/b>shall be processed the next working
          \n day.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

        10. \n

          Special priced Products (promoted as part of a sale) are only
          \n available in limited numbers. Orders for special priced Products will be processed in the order in which they are
          \n received, until the Products are sold out.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

          \u00a7 4<\/b><\/span><\/span><\/span><\/span><\/p>\n

          CONCLUDING SALES AGREEMENTS<\/b><\/span><\/span><\/span><\/span><\/p>\n

            \n
          1. \n

            In order to conclude a Sales Agreement, the Customer must place an
            \n Order, in accordance with the rules set forth under <\/span><\/span>\u00a7 3 points 6
            \n and 8 of the Terms and Conditions,<\/span> by choosing one of
            \n the methods made available by the Seller<\/span><\/span>.<\/span><\/span><\/span><\/p>\n<\/li>\n

          2. \n

            After placing a purchase Order, the Customer immediately receives an
            \n Order confirmation from the Seller.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

          3. \n

            Receiving an Order confirmation from the Seller is the point at
            \n which the Order becomes binding on the Customer. The Order confirmation and acceptance is sent to the Customer
            \n via email.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

          4. \n

            The Order confirmation email shall include the following
            \n elements:<\/span><\/span><\/span><\/span><\/p>\n

              \n
            1. \n

              confirmation of all relevant Order
              \n details,<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

            2. \n

              model statement of withdrawal from the
              \n agreement,<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

            3. \n

              these Terms and Conditions containing information on the right of
              \n withdrawal.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

            4. \n

              After receiving the confirmation email, as set forth under point 4
              \n of this paragraph, the Sales Agreement between the Customer and the Seller is finally
              \n concluded.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

            5. \n

              Confirmation of acceptance of the Order for processing takes place immediately after
              \n receiving payment under the concluded Sales Agreement in the form of an email sent to the customer’s
              \n address.<\/span><\/span><\/span><\/p>\n<\/li>\n

            6. \n

              Each Sales Agreement shall be confirmed by a proof of purchase (a
              \n VAT invoice) attached to the Product.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

              \u00a7 5<\/b><\/span><\/span><\/span><\/span><\/p>\n

              METHODS OF PAYMENT<\/b><\/span><\/span><\/span><\/span><\/p>\n

                \n
              1. \n

                The following payment options are made available to the
                \n Customer:<\/span><\/span><\/span><\/span><\/p>\n

                  \n
                1. \n

                  electronic payment via electronic payment
                  \n systems<\/span><\/span>,<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                2. \n

                  traditional bank transfer to the Seller\u2019s bank
                  \n account.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                3. \n

                  Traditional bank transfers should be made into the following bank
                  \n account: <\/span><\/span>72 1050 1243 1000 0090 8066
                  \n 2878 (ING Bank \u015al\u0105ski S.A.) <\/span><\/span>Swift: INGBPLPW SULU GLOBAL sp. z o.o., ul. Strzelc\u00f3w Bytomskich 4\/14, 40-310 Katowice, NIP:
                  \n 9542806193<\/span><\/span><\/span>. <\/span><\/span>The customer should enter the following in the payment title: \u201cOrder
                  \n no. \u2026\u2026\u201d.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                4. \n

                  All electronic payments must be made before an Order can be
                  \n processed. Available electronic payment systems include payments by credit card as well as instant bank transfers
                  \n in selected Polish banks. <\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                5. \n

                  The Customer shall pay the amount equal to the purchase price
                  \n specified in the Sales Agreement within 3 working days from the date of its conclusion unless indicated otherwise
                  \n in the Sales Agreement.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                6. \n

                  If you choose the payments described in items 1.1 and 1.2 of this paragraph<\/span>
                  \n Product shall be dispatched only after payment is
                  \n received.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                  \u00a7 6<\/b><\/span><\/span><\/span><\/p>\n

                  DELIVERY COST, TIME AND METHOD<\/b><\/span><\/span><\/span><\/p>\n

                    \n
                  1. \n

                    The delivery costs of the Product, which are covered by the Customer, are determined
                    \n during the Order submission process and depend on the choice of payment method and delivery method of the
                    \n purchased Product.<\/span><\/span><\/span><\/p>\n<\/li>\n

                  2. \n

                    The delivery time depends on how long it takes the Seller to process
                    \n an Order and how long it takes the carrier to deliver the Product to the Customer once it is
                    \n dispatched.<\/span><\/span><\/span><\/span><\/p>\n

                      \n
                    1. \n

                      The time of completing the Products is from 2 to 7 business days from the moment of
                      \n posting the funds paid under the Sales Agreement on the Seller’s account.<\/span><\/span><\/span><\/p>\n<\/li>\n

                    2. \n

                      Delivery of Products constituting movable goods by the carrier takes place within the
                      \n period declared by him, i.e. from 5 to 7 business days from the moment of sending the parcel (delivery takes
                      \n place only on business days, excluding Saturdays, Sundays and holidays).<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                    3. \n

                      Products purchased in the Shop are sent only within Poland via Poczta Polska or a
                      \n courier.<\/span><\/span><\/span><\/p>\n<\/li>\n

                    4. \n

                      Products purchased in the Store may be picked up by the Customer in person at:
                      \n <\/span>ul. Cz\u0119stochowska 38 \/ 52, 93-121 \u0141\u00f3d\u017a<\/b><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                      \u00a7 7<\/b><\/span><\/span><\/span><\/span><\/p>\n

                      COMPLAINTS PROCEDURE<\/b><\/span><\/span><\/span><\/span><\/p>\n

                        \n
                      1. \n

                        Manufacturer\u2019s Warranty.<\/b><\/span><\/span><\/span><\/span><\/p>\n

                          \n
                        1. \n

                          All Products sold through the Shop are covered under the
                          \n manufacturer\u2019s warranty which is applicable within the European Union.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                        2. \n

                          The warranty period for the Products sold through the Shop is 12
                          \n months and begins from the date of delivery of the Product to the Customer.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                        3. \n

                          A proof of purchase: a fiscal receipt <\/span><\/span><\/span>is required to validate any warranty
                          \n claims.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                        4. \n

                          The manufacturer\u2019s warranty does not override any Consumer
                          \n <\/span><\/span><\/span>or the entity referred to in \u00a7 10 of
                          \n the Terms and Conditions<\/span><\/span> entitlements arising from the statutory warranty for physical or legal defects, set out in the
                          \n Civil Code.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                        5. \n

                          Statutory warranty
                          \n process.<\/b><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                            \n
                          1. \n
                              \n
                            1. \n

                              The legal basis and the extent of the Seller\u2019s liability to the
                              \n Consumer-Customer for physical or legal defects in Products are set forth under the Civil Code Act of 23 April,
                              \n 1964 (Dz. U. No. 16, item 93, as amended).<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                            2. \n

                              Notice of a Product defect and all demands should be submitted via
                              \n email to <\/span><\/span>the following address:
                              \n <\/span><\/span>shop@pocketsulu.com<\/b><\/span> or in writing to the following
                              \n address:<\/span><\/span> <\/b>ul. <\/b><\/span>Rewolucjonist\u00f3w <\/b><\/span><\/span>16\/35, 42-500 B\u0119dzin<\/b><\/span><\/span><\/span><\/p>\n<\/li>\n

                            3. \n

                              The notice, submitted electronically or on paper, should contain
                              \n sufficient detail about the subject of the complaint and about the circumstances giving rise to the issue.
                              \n Specifically, complaints should include information about the nature of the issue, the date when the issue
                              \n first arose as well as the complainant\u2019s contact details Providing all necessary data will speed up the
                              \n complaint-handling process.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                            4. \n

                              Where inspection is deemed necessary to determine the scope of the
                              \n defect, the defective Product shall be returned to the following address: <\/span><\/span>ul. <\/b><\/span>Rewolucjonist\u00f3w 16\/35, 42-500 B\u0119dzin<\/b><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                            5. \n

                              A response to the Customer\u2019s demand shall be sent promptly and, in
                              \n any event, no later than within 14 days following the date of receipt.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                            6. \n

                              In the case of complaints submitted by consumer Customers or the
                              \n entity referred to in \u00a7 10 of the Terms and Conditions – the Seller\u2019s failure to consider the Customer\u2019s
                              \n complaint within 14 days of its receipt shall be construed as tantamount to a decision in the Customer\u2019s
                              \n favour. If a complaint is decided in favour of the Consumer-Customer or the entity referred to in \u00a7 10 of the
                              \n Terms and Conditions the Seller shall bear the costs and expenses incurred in connection with the pick-up,
                              \n delivery and replacement of the defective Product with one free from defects.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                            7. \n

                              A response to the complaint is delivered to the Consumer on paper
                              \n or another tangible medium.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                              \u00a7 8<\/b><\/span><\/span><\/span><\/span><\/p>\n

                              RIGHT TO WITHDRAW<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                \n
                              1. \n

                                With the stipulation of point 10 of this chapter Consumer-Customers
                                \n or the entity referred to in \u00a7 10 of the Terms and Conditions have the right to withdraw from a distance
                                \n agreement within 14 days without giving any reason for the withdrawal. To exercise the right of withdrawal the
                                \n consumer Customer must notify the Seller of his decision to withdraw from the agreement by an unequivocal written
                                \n statement (e.g. by submitting the model withdrawal statement provided by the Seller).
                                \n <\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              2. \n

                                In the case of withdrawal from a Seles Agreement, the agreement is
                                \n considered null and void, the Consumer or the entity referred to in \u00a7 10 of the Terms and Conditions must return
                                \n the Product to the Seller or any person authorised by the Seller to pick up the Product without delay and no
                                \n later than within 14 days from the date of withdrawal from the Agreement, unless the Seller offered to pick up
                                \n the Product from the Consumer. To comply with the time limit it is sufficient that the Product is dispatched on
                                \n time.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              3. \n

                                In case of withdrawal from a Sales Agreement the Product should be
                                \n sent to the following address: <\/span><\/span>ul. <\/b><\/span>Rewolucjonist\u00f3w <\/b><\/span><\/span>16\/35, 42-500 B\u0119dzin<\/b><\/span><\/span><\/span><\/p>\n<\/li>\n

                              4. \n

                                The Consumer or the entity referred to in \u00a7 10 of the Terms and
                                \n Conditions shall be held responsible for any diminished value of the Product resulting from the handling other
                                \n than what is necessary to establish the nature, characteristics, and functioning of the
                                \n Product.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              5. \n

                                With the stipulation of points 6 and 8 the Seller shall reimburse to
                                \n the Consumer without delay the full amount paid, including the cost of delivery. The refund shall be made in the
                                \n same method of payment that the Consumer or the entity referred to in \u00a7 10 of the Terms and Conditions used for
                                \n the initial transaction, unless the Consumer has expressly agreed on a different refund method which does not
                                \n incur any costs on the Consumer\u2019s part.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              6. \n

                                The Shop shall not be required to reimburse the supplementary costs
                                \n resulting from the Consumer\u2019s or the entity referred to in \u00a7 10 of the Terms and Conditions choice of a type of
                                \n Product delivery other than the least expensive type of standard delivery offered by the
                                \n Shop.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              7. \n

                                If the Seller does not offer to pick up the return from the Customer
                                \n or the entity referred to in \u00a7 10 of the Terms and Conditions himself, the Seller may withhold reimbursement
                                \n until he has received the Product back or until the Consumer or the entity referred to in \u00a7 10 of the Terms and
                                \n Conditions has supplied evidence of having sent back the Product, whichever occurs
                                \n first.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              8. \n

                                The Consumer or the entity referred to in \u00a7 10 of the Terms and
                                \n Conditions who withdraws from a Sales Agreement under point 1 of this chapter, must only bear the direct cost of
                                \n returning the Product to the Seller.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                              9. \n

                                The 14-day \u201ccooling-off\u201d period counts from the date of receiving
                                \n the Product, or in the case of a service from the date of concluding an agreement.<\/span><\/span><\/span><\/span>\n <\/p>\n<\/li>\n

                              10. \n

                                The right of withdrawal in any event does not apply to Sales
                                \n Agreements for the supply of:<\/span><\/span><\/span><\/span><\/p>\n

                                  \n
                                1. \n

                                  products made to the Consumer\u2019s specification, i.e.
                                  \n non-prefabricated, personalized Products made on the basis of and individual choice of or decision by the
                                  \n Consumer.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                2. \n

                                  products delivered sealed, subsequently unsealed, which are not
                                  \n suitable for return for reasons of hygiene or health protection.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                3. \n

                                  a service, after the service has been fully performed, the performance of the service
                                  \n begun with the Consumer\u2019s prior express consent and with the acknowledgement that the Consumer would lose his
                                  \n right of withdrawal once the Agreement had been fully performed by the Seller.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                4. \n

                                  Both the Customer (Consumer) and the Seller have a legal right to
                                  \n cancel the Sales Agreement in the event that the opposite party fails to fulfil its obligations under the
                                  \n Agreement within the set deadline.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                  \u00a7 9<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                  TERMS AND CONDITIONS FOR BUSINESS CUSTOMERS
                                  \n (B2B)<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                    \n
                                  1. \n

                                    This paragraph contains provisions only for entrepreneurs not
                                    \n covered by protection under the Act on Consumer Rights, referred to in \u00a7 10 of the Terms and
                                    \n Conditions.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                  2. \n

                                    The Seller reserves the right to cancel a non-consumer Sales
                                    \n Agreement within 14 working days of the date of the Agreement being concluded without giving any reason and
                                    \n without incurring any liability towards the business Customer.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                  3. \n

                                    The Seller may limit the scope of payment methods made available to
                                    \n the business Customer regardless of the payment method chosen by the business Customer and the fact that the
                                    \n Sales Agreement has been concluded. The Seller may demand full or partial payment in
                                    \n advance.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                  4. \n

                                    The risks and rewards of ownership including but not limited to the
                                    \n risk of loss of or damage to a Product shall pass to the business Customer when the Product is picked up from the
                                    \n Seller by the carrier. The Seller shall not be held liable for any damage, shortage or loss to the contents of
                                    \n the shipment that occurs after the carrier picks up the Product or for any delay in
                                    \n delivery.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                  5. \n

                                    Business Customer is required to inspect his shipment for any loss,
                                    \n shortage or damage before accepting it from the carrier. If the business Customer believes any or part of the
                                    \n Product is missing, wrong or damaged he should take all measures necessary to establish the liability of the
                                    \n carrier.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                  6. \n

                                    The Service Provider may terminate the Electronic Services Agreement
                                    \n with immediate effect and without giving any reason by sending a notice of termination to the non-consumer
                                    \n User.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                    \u00a7 10<\/b><\/span><\/span><\/span><\/p>\n

                                    PROVISIONS CONCERNING ENTREPRENEURS WITH CONSUMER RIGHTS<\/b><\/span><\/span><\/span><\/p>\n

                                    (effective from 1 January 2021)<\/b><\/span><\/span><\/span><\/p>\n

                                      \n
                                    1. \n

                                      An entrepreneur conducting sole proprietorship (this paragraph does not apply to
                                      \n commercial companies) is protected by the Act on Consumer Rights, provided that the Sales Agreement it concludes
                                      \n with the Seller is not of a professional nature.<\/span><\/span><\/span><\/p>\n<\/li>\n

                                    2. \n

                                      A person conducting business activity, referred to in item 1 of this paragraph, is
                                      \n protected only in the scope of:<\/span><\/span><\/span><\/p>\n

                                        \n
                                      1. \n

                                        prohibited contractual provisions – the so-called abusive
                                        \n clauses,<\/span><\/span><\/span><\/p>\n<\/li>\n

                                      2. \n

                                        liability under the warranty for physical and legal defects of the Product, in
                                        \n accordance with \u00a7 7 of the Regulations,<\/span><\/span><\/span><\/p>\n<\/li>\n

                                      3. \n

                                        the right to withdraw from a distance contract, in accordance with \u00a7 8 of the Terms
                                        \n and Conditions.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                      4. \n

                                        The entrepreneur referred to in item 1 of this paragraph loses his consumer protection
                                        \n rights in the event that the Sales Agreement he has concluded with the Seller is of a professional nature, which
                                        \n is verified on the basis of the entrepreneur’s entry in the Central Register and Information on Economic Activity
                                        \n of the Republic of Poland, in particular the codes of the Polish Classification of Activities indicated
                                        \n therein.<\/span><\/span><\/span><\/p>\n<\/li>\n

                                      5. \n

                                        Entrepreneurs referred to in item 1 of this paragraph are not covered by institutional
                                        \n protection provided to Consumers by President of UOKiK.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                        \u00a7 11<\/b><\/span><\/span><\/span><\/p>\n

                                        TYPE AND SCOPE OF ELECTRONIC SERVICES<\/b><\/span><\/span><\/span><\/p>\n

                                          \n
                                        1. \n

                                          The Service Provider grants access to the following Electronic
                                          \n Services:<\/span><\/span><\/span><\/span><\/p>\n

                                            \n
                                          1. \n

                                            concluding Product Sales Agreements,<\/span><\/span><\/span><\/span>\n <\/p>\n<\/li>\n

                                          2. \n

                                            Website Account.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                          3. \n

                                            These Terms and Conditions shall apply to all Electronic Services
                                            \n provided through <\/span><\/span>www.pocketsulu.com<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                          4. \n

                                            The Service Provider reserves the right to display advertising
                                            \n content at www.pocketsulu.com<\/span><\/span> Advertisements
                                            \n are an integral part of the online Shop front and the materials presented therein.<\/span><\/span><\/span><\/span>\n <\/p>\n<\/li>\n<\/ol>\n

                                            \u00a7 12<\/b><\/span><\/span><\/span><\/p>\n

                                            <\/a> CONDITIONS OF PROVIDING SERVICES AND CONCLUDING
                                            \n ELECTRONIC SERVICES AGREEMENTS<\/b><\/span><\/span><\/span><\/p>\n

                                              \n
                                            1. \n

                                              The Electronic Services set forth under <\/span><\/span>\u00a7 11 point 1 <\/span>of these Terms
                                              \n and Conditions are free of charge.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                            2. \n

                                              Term of the agreement:<\/span><\/span><\/span><\/span><\/p>\n

                                                \n
                                              1. \n

                                                Electronic Services Agreements for Account management are
                                                \n concluded for an indefinite period of time.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                              2. \n

                                                Electronic Services Agreements enabling the User to place an Order
                                                \n are concluded for a definite period of time and terminate upon placement or withdrawal of the
                                                \n Order.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                              3. \n

                                                End-user hardware, network and software requirements for the ICT
                                                \n system used by the Service Provider:<\/span><\/span><\/span><\/span><\/p>\n

                                                  \n
                                                1. \n

                                                  a computer (or a mobile device) with an active Internet
                                                  \n connection,<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                2. \n

                                                  access to email account,<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                3. \n

                                                  Internet browser,<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                4. \n

                                                  enabling cookies and Javascript in the Internet
                                                  \n browser.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                                5. \n

                                                  The User agrees to use the Shop in accordance with the principles of
                                                  \n good practice, only for lawful purposes and in a manner, which does not infringe the personal rights and
                                                  \n intellectual property rights of any third party.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                6. \n

                                                  The User is obliged to provide accurate and complete information to
                                                  \n the Service Provider.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                7. \n

                                                  The User is prohibited from providing any unlawful or illegal
                                                  \n content.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                                  \u00a7 13<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                                  COMPLAINTS PROCEDURE FOR ELECTRONIC
                                                  \n SERVICES<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                                    \n
                                                  1. \n

                                                    Complaints about Electronic Services provided via
                                                    \n <\/span><\/span>www.pocketsulu.com should<\/span><\/span> be submitted via email to <\/span><\/span>shop@pocketsulu.com<\/b><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                  2. \n

                                                    All complaints should contain sufficient detail about the subject of
                                                    \n the complaint and about the circumstances giving rise to the issue. Specifically, complaints should include
                                                    \n information about the nature of the issue, the date when the issue first arose as well as the complainant\u2019s
                                                    \n contact details. Providing all necessary data will speed up the complaint-handling
                                                    \n process.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                  3. \n

                                                    All complaints shall be resolved promptly and, in any event, no
                                                    \n later than within 14 days following the date of receipt.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                  4. \n

                                                    A response to the complaint shall be sent by email or other
                                                    \n preferred method of contact indicated by the complainant.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                                    \u00a7 14<\/b><\/span><\/span><\/span><\/p>\n

                                                    CONDITIONS OF TERMINATING ELECTRONIC SERVICES AGREEMENTS<\/b><\/span><\/span><\/span><\/p>\n

                                                      \n
                                                    1. \n

                                                      Terminating an Electronic Services
                                                      \n Agreement:<\/span><\/span><\/span><\/span><\/p>\n

                                                        \n
                                                      1. \n

                                                        Continuing and indefinite-term Electronic Services Agreements
                                                        \n (e.g. Account management agreement) may be terminated.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                      2. \n

                                                        The User may terminate the agreement for convenience and with
                                                        \n immediate effect by sending an appropriate statement to the following e-mail address: <\/span><\/span>shop@pocketsulu.com<\/b><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                      3. \n

                                                        The Service Provider reserves the right to terminate continuing
                                                        \n and indefinite-term Electronic Services agreements in the event that the User violates any obligation deriving
                                                        \n from these Terms and Conditions. This applies particularly to Users who provide illegal content and continue to
                                                        \n do so despite receiving a cease and desist letter from the Service Provider with a reasonable deadline for
                                                        \n compliance. The termination shall be effected within 7 days of serving an advance notice in writing (agreement
                                                        \n termination period).<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                      4. \n

                                                        The notice of termination leads to a cessation of legal relations
                                                        \n with the effect for the future.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                                      5. \n

                                                        Both the Service Provider and the User may terminate an Electronic
                                                        \n Services agreement at any time by mutual agreement of the parties.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                                        \u00a7 15<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                                        INTELLECTUAL PROPERTY<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                                          \n
                                                        1. \n

                                                          The <\/span>compilation of all
                                                          \n content at www.pocketsulu.com (with the stipulation of \u00a7 15 point 3 of the Terms and Conditions as well as
                                                          \n materials used under a license, assignment of copyrights or fair use<\/span><\/span>) is protected by copyright law and<\/span> is the exclusive property of<\/span><\/span><\/span> SULU GLOBAL limited liability company, ul. Strzelc\u00f3w Bytomskich 4\/14, 40-310 Katowice,
                                                          \n NIP: 9542806193, REGON: 383925273<\/span>.<\/span> <\/b>The User shall bear all liability for damages caused to the Service
                                                          \n Provider caused by any use of the content of the website located at www.pocketsulu.com<\/span><\/span> without the consent of the Service
                                                          \n Provider.<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                        2. \n

                                                          Any use or reproduction of the content of the website located at
                                                          \n www.pocketsulu.com or any portion thereof without the express written consent of the Service Provider constitutes
                                                          \n a copyright infringement and is punishable under civil and criminal law.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                        3. \n

                                                          All trade names, Product names, company names and their logos used on the Store’s
                                                          \n website at www.pocketsulu.com belong to their owners and are used only for identification purposes. They may be
                                                          \n registered trademarks. All materials, descriptions and photos presented on the Store’s website at
                                                          \n www.pocketsulu.com are used for informational purposes.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n

                                                          \u00a7 16<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                                          FINAL PROVISIONS<\/b><\/span><\/span><\/span><\/span><\/p>\n

                                                            \n
                                                          1. \n

                                                            Agreements concluded through the Shop are construed in accordance
                                                            \n with the laws of Poland.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                          2. \n

                                                            Should any provision of these Terms and Conditions be prohibited by
                                                            \n applicable law, the provisions of Polish law shall apply in lieu of the unenforceable
                                                            \n provision.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                          3. \n

                                                            Changes made <\/span>of these Terms
                                                            \n and Conditions <\/span><\/span>by the Service Provider, bind the Service
                                                            \n Recipient, provided that he has been properly informed about the changes and has not terminated the contract for
                                                            \n the provision of electronic services within 14 days from the date of notifying the Customer of the changes by the
                                                            \n Store.<\/span><\/span><\/span><\/p>\n<\/li>\n

                                                          4. \n

                                                            Any disputes between the Shop and Consumers arising out of or in
                                                            \n connection with a Sales Agreement shall be resolved in the first instance through amicable negotiation between
                                                            \n the parties with the intention of amicable settlement of the dispute in accordance with the Act on out-of-court
                                                            \n consumer dispute resolution. Should such resort prove of no avail or unsatisfactory to any of the parties,
                                                            \n disputes shall be resolved in a court of competent jurisdiction under point 5 of this
                                                            \n paragraph.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                          5. \n

                                                            Judicial dispute settlement procedures:<\/span><\/span><\/span><\/span>\n <\/p>\n

                                                              \n
                                                            1. \n

                                                              Any disputes arising between the Service Provider and the consumer
                                                              \n User (Customer) or the entity referred to in \u00a7 10 of the Terms and Conditions, shall be resolved by a court of
                                                              \n competent jurisdiction, in accordance with the provisions of the Code of Civil Procedure of 17 November 1964
                                                              \n (Dz. U. No. 43, item 296, as amended).<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                            2. \n

                                                              Any disputes arising between the Service Provider and the
                                                              \n non-consumer User (Customer), referred to in \u00a7 9 of the Terms of Conditions, shall be settled by the court
                                                              \n having jurisdiction over the Service Provider\u2019s registered office.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                                                            3. \n

                                                              Consumer Customers may use Alternative Dispute Resolution schemes
                                                              \n after the internal complaints procedure is finalised, such as submitting a request for mediation or a request for
                                                              \n arbitration to a competent state organ (model request forms are available at:
                                                              \n http:\/\/www.uokik.gov.pl\/download.php?plik=6223). The list of Permanent Consumer Arbitration Courts attached to
                                                              \n the Voivodeship Inspectorates of Trade Inspection may be found at:
                                                              \n http:\/\/www.uokik.gov.pl\/wazne_adresy.php#faq596<\/span><\/span>. The Customer may also obtain free legal aid provided by the
                                                              \n Regional (Municipal) Consumer Ombudsman or a community-based organisation for consumer protection.
                                                              \n <\/span><\/span><\/span>Alternative Dispute Resolution
                                                              \n procedures are free of charge.<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n

                                                            4. \n

                                                              Consumers may submit complaints through the Online Dispute
                                                              \n Resolution (ODR) online platform available at: <\/span><\/span>http:\/\/ec.europa.eu\/consumers\/odr\/<\/span><\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                                              TERMS AND CONDITIONS FOR THE POCKETSULU.COM ONLINE SHOP \u00a7 1 GENERAL PROVISIONS These Terms and Conditions shall govern all use of the www.pocketsulu.com online Shop by all Users. 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